Live Communication for Best Experience
- Multi-Channel Communications; Phone, Email, Web, social media
- Real-Time, Proactive Customer Updates
- Personalized Customer Experience
- Customer Feedback Drives Continuous Improvement
With Advatix CXMC, enter a new era of customer experience management, tailored for logistics, transportation, retail, and omnichannel companies. Our solutions simplify your business operations, integrating intelligent, automated processes to quicken routine tasks, enrich customer interactions, and ensure timely deliveries. Our team of experts helps you navigate the digital landscape, creating positive and lasting customer experiences.
Advatix is a team of the world’s top supply chain and logistics
experts with a laser focus on helping our clients transform their
operating models and become the leader in their markets.
The CX-Mission Center is at the forefront of integrating generative AI into customer experience strategies, ensuring efficiency and precision in every customer interaction. Our tools and expertise in generative AI are at your disposal to transform your CX operations, ensuring accuracy and scalability. Whether you are looking to improve your current CX strategies or expedite the adoption of generative AI across your organization, we are here to assist.
We have achieved over 50% cost reduction in support functions by waste reduction, centralization, and off-shoring.
We have enabled fleets to deliver more with less by improving route density and reducing the number of trucks and drivers.
Customers expect their packages to be delivered on time. We help improve on-time delivery using various operational and technology solutions with advanced customer communications.
We manage global supply chain networks, and our team comes with experience in leading operations at some of the largest eCommerce and logistics companies.
We have developed several industry first solutions to ensure you have a competitive advantage while providing outstanding service to your customers.
Our operations are best in class, and we constantly raise the performance bar for ourselves using continuous improvement practices.