Author: advatix_admin

Blog

Post author By advatix_admin
Post date January 16, 2024

Optimizing Order Processing for High-Volume eCommerce Businesses

Jan 16, 2024
5 Min Read

In 2022, eCommerce accounted for nearly 19 percent of retail sales worldwide. Forecasts indicate that by 2027, the online segment will make up close to a quarter of total global retail sales: Source Statista

eCommerce is no longer a bandwagon! With resilient integrated enterprise resource planning systems, it is easy to scale up business. It is a very powerful business option for small-scale retailers who want to prove their dominion at globally.

eCommerce outlines the ecosystem of businesses post pandemic. Though a shift to digital world had initiated before COVID-19, post that, it saw an unprecedented growth. When access to goods was limited, eCommerce brought a glimmer of hope and customers got addicted to it. Now the situation is such, that retailers want a buoyant order management system for syncing online and offline businesses, as customers prefer omnichannel purchasing power. It’s an industrial revolution targeting and fulfilling demands of heterogenous market.

What is Order Processing?

Order processing is the workflow linked with picking, packing, shipping, managing last mile connectivity, reaching final destination and handling exchange or returns while building customer loyalty in the process. It is one of the most critical components of order fulfillment and provide scope for expanding business and scaling to the next level. However, before installing an automated engineering process for managing and integrating the operation system of order fulfillment, solution provider should understand the limits and expanse of an ecommerce retailer and deploy a plan accordingly for optimizing order processing system for high-volume eCommerce businesses. Broadly, order processing can be segregated into five sub-heads with their indigenous challenges and ways to curb them for the benefit of an organization.

1. Order Placement– It is the first and the most challenging step for eCommerce retailers. With orders coming from varied sales points, management struggle to streamline each sales point for inventory management and successful order fulfillment. With omnichannel retail systems, management gets more susceptible to failures and going out of competition if supply chain system is not robust and fully integrated for silo-free operations.

Challenges of Order Placement:

It is best explained with an example. The real bet starts during the peak festive season, when demand goes beyond its limits. Suppose, there is only one piece left from a certain inventory and it is displayed on the racks of not one but two online vendors as the system could not update it. Instead of building customer loyalty, customers would be discouraged from shopping from that specific retailer as it failed in order fulfillment.

Solution:

Order Management System should be able to instantly process the availability in the warehouse for taking an appropriate step. If a retailer is approaching a stock out due to high volume of sale, the item should be withdrawn from the display list of an online vendor, where stock is not generating too many sales queries. An intelligent automation leverages retailers with real-time order processing system. It offers an OMS system which automatically reviews the situation and suggests accordingly,

• withdraws the item from the display list of a vendor
• prompts for inventory replenishment
• take stock of the situation before reaching stockouts or overstocking
• syncs online and offline stores and checks availability for order fulfillment
• forecasts demand location, region specific

2. Order Picking– A very detailed and an important step of order management and order fulfillment. It involves picking the exact quantity of specific items from the warehouse and it should be done well in time to avoid delays in packing, shipping and reaching the final destination. eCommerce success is solely dependent on intelligent automation of the entire order fulfillment process. Any lacunae can disrupt the system and bring down the profit margins.

Challenges of Order Picking:

Order picking can be either piece picking, zone picking or batch picking depending on the order demand of a customer. Irrespective of the size of the organizations, manual picking can bring errors as system will not get updated instantly on the number of items required, picked and left in the warehouse. During peak festive season, there can be bulk orders and single orders as well. Without an integrated system, it is tough to have a real-time visibility on labor distribution. This would pose a challenging situation for pickers and would also be very expensive.

Solution:

Automated warehouse management system can organize order picking strategy and segregate into piece picking or zone picking or batch picking after automated analyzing of order demand either by a single customer or by several from a single area. This can control cost and be a great support to small retailers, running business on string budgets. A small step of integrating OMS with WMS proves to be a big leap as it streamlines operations, ensures timely order fulfillment, thus enhancing customer satisfaction.

3. Sorting– The third step in order processing involves sorting or isolating items as per delivery addresses. This has to be done with utmost care and patience as any flaw here would land up in a big mess with order being delivered to the wrong address.

Challenges of Order Sorting:

Order sorting is tricky and proves a messy affair when there are orders coming in bulk from multiple sales point. A manual sorting without bar codes or scanners can turn out to be erroneous and expensive affair. Like piece, zone and batch picking, sorting of orders also need to be done in the same manner for ensuring correct delivery of order and in good condition. Take for example, if a customer orders a dress and the other orders the same in different color, if sorting is not done in the right way, order fulfillment will not be successful and build disgruntled customers. This is especially true when there are bulk orders to be sorted out and restocked once the festive season is over.

Solution:

Sorting of orders can be optimized with proper tracking of SKUs through barcodes and scanners. An automated system will optimize order processing as each order will have to go through scanner. An error would be instantly highlighted if it does not match the same SKU code as on order tag. This brings down cost, makes it error free and give happy customers.

4. Packing of Orders– Once the order is sorted, packing the items in appropriate boxes has to be done. Each order is of particular dimensions and type, a packing box has to be picked up accordingly. Even the fragility and weight of an item has to be considered, for transportation cost.

Challenges of Order Packing:

When orders are big, packing can be a cumbersome task and professionals would get burdened. The chances of damage during transit becomes really high if packaging is not done properly. Also labeling is essential, lest it reaches the wrong address and evokes customer anger and dissatisfaction.

Solution:

To make it easy for the professionals working on packing, an automated system provides codes and labels and makes the whole process error-free. It further organizes each item according to their dimensions and simplifies work. The order processing system assigns work to professionals, who are then responsible for packing items as per requirement. The channelizing of resources in the right direction optimizes order processing for high-volume eCommerce businesses.

5. Shipping– Supply Chain Management is an amalgamation of several other small systems which work in uniformity for order fulfillment and for achieving customer satisfaction. If there are any lacunae in the process, delivery of order can get delayed or there can be wrong delivery. One major part of OMS is shipping orders to the right destination. This is processed by the transport management which ensures there is smooth movement of ship from stores or warehouses. The transportation management system works till the last connectivity in the order fulfillment.

Challenges in Shipping of Order:

Logistics can be a very expensive affair, if it is not planned well. There can be duplication of shipment, unnecessary payment to carrier for delivering at the same location, delay in orders, no way to share information with the customers and loss of items during transit.

Solution:

An intelligent automated order processing, consolidates orders from the same location as it is integrated with the Transportation Management System. Once there is system to compartmentalize orders according to location, logistics and transport cost can be brought down considerably. Also delays and damage can be avoided. When there is coordination between the two systems, orders can be shipped from stores nearest to delivery location or can be shipped to closest warehouse. Also, transportation management system provides ways to track and trace orders for monitoring the movement, this keeps both the retailer and the customer informed. During festive season, tracking of multiple orders is useful in bringing down the cost considerably, in fact, if there are returns or exchanges, then also it can be managed and help in accomplishing several tasks. The tracking system leverages businesses to ensure satisfaction through feedbacks or answering questions related to purchased products.

If an eCommerce business can ensure all the steps of order processing are carried in to and in real-time, order fulfillment will increase customer loyalty and expand the profit margin.

Elevate Your Business with Advatix Cloudsuite™

With Advatix Cloudsuite™ offers focused, technology-driven solutions that supercharge specific areas of your fulfillment and logistics.

Explore our Solutions now!

Tags Technology

VIEW

Blog

Post author By advatix_admin
Post date January 15, 2024

Cloud-Based Collaboration Tools for Seamless Supply Chain Management

Jan 15, 2024
5 Min Read

A case study: A retailer adopted SCM for seamless management. A good plan indeed! But, in the pursuit to stay ahead, the management did not check if the integration is complete with real time visibility, data sharing, inventory management, store location and other aspects of operation management. This led to several business losses… The retailer was into instant delivery business, many times it was not able to fulfil order request as there was no automated system to direct the customer to the nearest store. Customers used to receive calls to cancel orders and book again. Dissatisfied customers shifted to other instant delivery eCommerce sites for placing their orders. A case of SCM going wrong, since vendor could not provide the best solution. Take away is vendor should be knowledgeable and should understand customer requirement.

In recent times, the volatility of the market and customer behavior ask for better coordination in supply chain for real-time visibility and order fulfillment. The cloud-based supply chain solutions are a more integrated management system. They have opened avalanche of opportunities with improved security and scope for global scalability. The new architecture confirms there is transparency and seamless flow of communication within the departments and the customers. Cloud based technologies anchors APIs at one place. This harmonious synchronization is accessible from anywhere and with features as digital whiteboard, sharing experiences and cross-checking facts is possible in real-time.

With traffic moving towards cloud-based collaboration tools for seamless supply chain management, the question is what are the benefits of using and integrating it in the system? How is it going to change the profit margin and increase customer satisfaction? Let’s explore functionalities of cloud-based supply chain.

Before moving ahead, a word of caution to avoid situation as above case study is, preview the supply chain management software with respect to business operations. Each system is different and requires a little tweaking to suit the need and serve the purpose.

Cloud-based Supply Chain System

Cloud-based supply chain, centralizes operations by offering online space for data to co-exist. This coexistence of information from various APIs in the supply chain pyramid, gives access to real-time information for fact-driven decision making, collaborating on tasks, and expansion of business. This overall improves communication, reduces delays, connects with customers in real-time, brings transparency in order fulfillment and inventory management.

Benefits of Using Cloud-based Collaboration Tools in Supply Chain Management

OMS software can be customized as per the size of an organization. A big business would require an OMS which is inclusive of all aspects of supply chain management for tracking of order and building strong connect with the target customers by bringing transparency in customer communication. For online retailers or startups, the volume of OMS can be controlled and made more specific to suit the need of a retailer.

1. Cost Efficient Operation: Collaborating with cloud service providers, brings down infrastructure cost. The shift to a centralized system reduces capital investment required for setting up own IT base for supply chain. Instead of installing segregated software for WMS or Logistics or transport or OMS, opting and subscribing for storage, applications and computing power as per requirement prove to be much cost-effective and holistic.

2. Improved Visibility: With traditional modus operandi for supply chain, each part of the system as warehouse management systems, logistics and transport, marketing, order management worked as isolated sections, where there is no sharing of data unless asked. Cloud computing leverages auto update of data in real-time. This real-time visibility integrates departmental requirement and provides enough information for data-driven decision making. As in the above case-study, the retailer could have taken an immediate action if data sharing had been on a single dashboard. Warehouse management systems would have got the notification and order would have automatically shifted to the nearest outlet for instant delivery. All this happens in real-time and within micro-mini seconds, which helps in generating better customer response and higher ROI.

3. Scalability: Along with seamless supply chain management, one of the biggest benefits of shifting to cloud-based system is, it allows industries to scale their operations as per market demand. Data sharing among stakeholders brings flexibility in taking calls over SKUs and its distribution, packaging and marketing. It improves scope for scalability as all the stakeholders are on the same platform and there is constant communication about a product performance.

4. Efficient Collaboration: Cloud computing has a big role in efficient collaboration among the stakeholders as retailers, distributors, manufacturers, transporters, and researchers. Communication is shared with all at a reduced cost and in real time without any loss of data. During order fulfillment, supply chain management tools enable real-time communication with the customers. This improves overall goodwill of a business among the end-customers which proves to be beneficial for scaling the business.

5. Crisis Management: No business is ever free of crisis and last-minute action. With the real-time visibility through cloud-computing, business continuity stays intact. There are automatic alerts which warns about impending disruptions or any upcoming crisis. Cloud computing service providers leverage sharing of information with all the centres and handle crisis in no time irrespective of regions or geographical locations, business never stops.

Challenges of Cloud-based Collaboration

1. Cloud-computing Solutions: Each business is different with their USPs. It is this USP that makes them unique and successful. This uniqueness cannot be compromised and while collaborating with cloud service provider, it has to be considered. Customization of product is always a safe option to see the real growth.

2. Wrong Choice of Service Provider: A cloud-based service provider should be able to understand business requirement and work out a plan which works best for the client. Integration of software should be holistic and give cost-effective supply chain management software that covers all aspects of business.

3. Security and Privacy: Another important issue is security and privacy. Vendor should be able to provide a safe and secure gateway through encryption and other safety measures to safeguard property of the client.

4. Lack of Understanding: Collaborating with cloud-service provider would be a happy and a successful venture, if and only if employees and other stake holders are properly educated on how to use the tools for their purpose. Lack of learning and understanding will lead to disaster and would boomerang. The vendor should teach all the stakeholders how to use cloud-based system for efficient supply chain management.

Advatix Cloudsuite™: Piloting Seamless Supply Chain Management

Imagine a supply chain so smart, it not only navigates disruptions but also uncovers hidden growth opportunities. Advatix Cloudsuite™, a 100% cloud-based platform, transforms your supply chain into a competitive weapon. Experience an unprecedented blend of agility, resilience, and profitability, all tailored to give your business the edge it needs.

Click Here to Schedule a Demo

Tags Technology

Blog

Post author By advatix_admin
Post date January 9, 2024

Enhancing Customer Experience: How an OMS can Streamline Order Tracking & Communication

Jan 9, 2024
5 Min Read

“Most startups, points out Tom Tunguz, a venture capitalist, can run with smaller teams, with a negligible impact on revenues”- published under headline ‘Lean innovation’, Economist.

Efficiency in business operation is the success mantra for eCommerce. Startups dealing with product and services are already looking leaner and are reaping profits by adopting AI in their order management system. Automation of supply chain technology ensures seamless flow of communication for silo-free fulfillment of orders until the last-mile delivery point.

What is OMS System?

Order Management Systems is a software responsible for synchronizing sales process of a business, beginning from the generation of an order to delivery to exchange or returns. It provides a centralized platform for coordination and filtering of orders being generated from multiple sales points inclusive of various locations of brick-and-mortar stores, kiosks, SMS, social media, online retailers, websites, call centers, through mobiles and all those gadgets which have simplified the life of customers.

The tool simplifies working module by bringing in an easy management of orders, inventory, warehouse management, shipment tracking, logistics, returns, et al. Each step required in order fulfillment is closely monitored and information is passed on to customers for convenient tracking. All these significant steps are responsible for enhanced customer experience.

In the following paragraph, let’s evaluate how OMS software can provide a better experience for customers by integrating stores with online sales and purchase trends and forecast demand for R&D. Also, how omnichannel purchasing has become more robust and customer friendly.

OMS Specifics Helpful in Streamlining Order Tracking and Communication

• Warehouse Management System (WMS): OMS system is basically used for managing orders from omnichannel whereas WMS gives data on inventory available. For those e-retailers who are using multiple platforms for selling products, would require WMS for managing inventory in a smart way. This integration is a profound one and takes a retailer to the next level of business dynamics. Take for instance, customers prefer comparative shopping and with an access to various online retailing platforms in real time, comparison of cost, delivery time, discounts, and other such small but significant points can be analyzed. Those sellers who are using multiple selling points, need to be well coordinated through warehouse management system for successful order management, creating strong customer base and increased ROI.

• Inventory Management: OMS technology is not complete unless it is integrated with inventory management. OMS is a cloud-based system to monitor order creation, particulars related with pickup and delivery of order till the last mile and follow return or exchanges. When in sync with inventory management, there is real-time visibility into inventories which can be used in retrieving information for retail fulfillment.

• Forecast Demand: Since OMS records every behavior of customers related with order, purchase and browsing history; it can forecast demand for an order, more specifically an SKU. It helps in studying the pattern and provide enough data for stocking up a SKU or releasing it for clearance for better return on investment and improving sales margin.

• Retail Fulfillment: Main objective of installing OMS technology is to provide enough mileage to retailers for the fulfillment of orders in the most efficient and cost-effective way, so that customers never feel a pinch in shopping and purchasing an item.

How OMS System Works?

OMS technology works in real-time and at the same speed at which a customer is browsing for a SKU. Suppose a retailer is using 3-4 platforms for selling its products and it has around 100 units of the same product. Will the retailer keep the entire 100 units for all the platforms or would prefer to segregate on the basis of popularity of a platform and other factors, which OMS software would have tracked and reported. Based on data and report analysis, units of the same SKU are distributed and managed. Once the order is created, the platform is zeroed-in within micro-mini seconds and customers are informed about availability or directed to another platform through pop-ups or ads. This assures customers and they feel happy as well as satisfied to realize that their request can be fulfilled. Over here, WMS turns out be an ace spec as it can establish an instant connect and locate the warehouse, workout logistics for pick-up and drop.

OMS software can have proxy setting for recording the browsing history of a customer and later prompt them with products of their interest and liking. It also identifies those who regularly make fraud orders and add to the cost.

With Advatix Cloudsuite™, you can optimize inventory, slash logistics costs, and accelerate delivery; all while keeping customer experience at the forefront.

Explore our Solutions now!

Tags Technology

Blog

Post author By advatix_admin
Post date December 12, 2023

Peak Season Preparedness: How Accurate Forecasting Can Save You from Losing Customers and Revenue

Dec 12, 2023
5 Min Read

No one would appreciate following a floating morning feed, only to realize the product has run out-of-the-stock at the vendor’s site or could not be shipped before the requirement or has to be backordered, and especially if it happens during the festive season!

Floating feeds on customers’ gadget should not be a disappointment, if a customer has followed a feed, 99% chance is the customer wants to make a purchase. Several times, feeds turn out to be baits from the customer’s perspective if the stock is not available at the purchasing site, it leads to breaking of trust and loss of revenue. It is a good idea to exploit customers with choices based on their purchasing pattern and history, but they should be guided to sites with stock-outs, inventory replenishment should happen well in advance. This eventually works in building good customer relations and increases loyalty. With this article, an attempt has been made to understand the importance of peak season and its preparedness for retailers and how optimization of supply chain can supersede expected profit margins.

What is Peak Season in Retail?

Typically speaking, there is no defined period or dates for peak season in retail. Each retail business is different and so is every supply chain. However, in eCommerce supply chain, peak season is important and is experienced when there is an increase in demand. This scaling in demand can be estimated by closely watching and analyzing the order trend. Otherwise, usually peak season begins in October, scales during Black Friday and touches zenith in December during festive season Christmas and New Year. This is the generic trend. However, for online retailers who have gone global, peak period is also relative to the country it is focusing.

How Forecasting Helps in Peak Season Preparedness?

Peak-season preparedness implies retailers are totally lanced to handle a sudden increase in demand. Although there is no one-size-fits-all policy or feature to outline the steps of preparedness, accurate forecasting can save retailers from losing customers and revenue. Forecasting is done by extracting information from the integrated inventory management software, order management and other supply chain management tools. The well-coordinated system is helpful in studying data available through demand curves- which highlights location, region, gender, age, product types and the nature of rising expectation. It even optimizes the use of logistics effectively; resources are better managed. It gives insight on weaknesses, which can be modified and rebranded or launched for the benefit of a business.

• Planning for Inventory Management: Forecasting helps in inventory management as with precision in the availability of data, it is easier to optimize inventory levels. Planned and timely decision over inventory replenishment can be achieved. Rather forecasting even narrows points like replenishment of orders should be achieved via increasing units of production, or by value addition, or distribution of products to new location or by restocking. For peak season demand, both overstocking or going out-of-stock, are not advisable. Planning always goes a long way, especially for small businesses, who have a limited budget for on-time order fulfillment and without compromising on quality.

• Develop Warehouse Management System: Data-driven decision is crucial in focusing on the strength of warehouse. During peak season, small businesses might face problems of storage. Forecasting via information gathered through supply chain technology helps in identifying warehouses from where inventory is used maximum. Retailers can communicate with third party warehouses for storage and space. The automatic update with warehouse management system (WMS), stockouts can be controlled and order management is streamlined. Forecasting significantly brings down the rate at which retailers or ecommerce businesses lose customers.

• Last-Mile Delivery: Integrated Inventory management software (IMS) and logistics management system of supply chain, give an accurate forecast on how to optimize shipping and carrier for flawless last-mile delivery system. In order fulfillment, last-mile connectivity is of paramount importance, here quality cannot be compromised but if retailers have an idea over location specific demand, transportation can become efficient by clubbing of orders or by communicating in advance with 3PLs.

Forecasting redefines the model of working and optimizes supply chain operations for the benefit of a business. It is greatly benefited by customer service as the flow of information is transparent and customers are continuously updated on the movement and availability of goods. With robust customer service, which is out-an-out connected through synchronized system, queries and exchange of notes with the customers can be instantly shared and demand forecast can be determined for future use and for handling rush periods.

Empower Your Business with Advatix CloudSuite™ Forecasting Tools

As peak seasons approach, the ability to anticipate and adeptly respond to value chain fluctuations is essential. Advatix CloudSuite™’s Sales & Operations Planning (S&OP) tools are the catalysts for an empowered, agile business. They allow you to anticipate shifts in real-time and strategically position your inventory across your network, optimizing costs without compromising on customer satisfaction.

Advatix CloudSuite™ is engineered to ensure your e-commerce business delivers consistently excellent performance, even during the most demanding times of the year. Leveraging advanced digital supply chain technology, the platform fosters a cohesive system, eliminating informational silos and enabling precise demand forecasting. It illuminates potential bottlenecks and reveals vulnerabilities early on, providing you with actionable insights into your current operations.

With Advatix CloudSuite™, you have access to an arsenal of straightforward yet sophisticated tools—demand forecasting, network capacity analysis, inventory management, labor planning, and logistics solutions—all designed to bolster technology readiness and enhance the customer experience. These tools are your stepping stones to not just meet but exceed key performance indicators during the peak season.

Discover how Advatix CloudSuite™’s predictive tools can elevate your business and ensure you’re well-prepared for the festive rush. Get in touch now to secure your business’s future and capture opportunities before they pass you by.

LET’S TALK

Tags Technology

Blog

Post author By advatix_admin
Post date October 25, 2023

The Power of Real-time Inventory Visibility: Improving Efficiency & Customer Satisfaction

Oct 25, 2023
5 Min Read

Real-time inventory visibility can process business operation by integrating responsive, resilient, and a competitive AI system and steers it towards profitability!

Real-time visibility in supply chain management is a package of opportunities which is still to be realized and explored. For one, it opens all windows at a single dashboard, making it convenient to analyse customer reaction, interest and willingness to purchase a product. It provides valuable insights for taking crucial decisions as, whether the product should be withdrawn or more needs to be manufactured or repackaged or by merely a small value addition, there will be an increase in the profit margin. Second, it supports R&D department of a business in research and launch of demand triggered items. This article in an attempt to understand how with real time visibility in the inventory management, businesses can achieve operational efficiency and improve customer satisfaction.

Supply Chain Management

Supply Chain Management is a very complex web of activities, beginning from procurement of raw materials to manufacturing to warehouse management to logistics and transportation and finally the delivery of the product and the last mile connectivity till it reaches the final destination. The whole process involves detailed inventory management for providing accurate information to the customer. A siloed integration between the departments can lead to misleading data and pop ups would show out of stock whereas the required SKU might be stocked at yard or a brick-n-mortar store about which there is no information available.

Real-time visibility makes it easy to locate, track and use the stocks for maximizing profit. Even if the said product is in transit, information could be relayed to the point of sale and process of order fulfillment can be initiated immediately.

Benefits of Real-time Inventory Visibility

• Optimize Inventory Levels: Product-based businesses would definitely want higher turnovers, meaning faster in and out process from the warehouse. When inventory is balanced by real-time visibility software, gross inventory cost can be brought down. The longer a product is on hold or stays in the warehouse, the heavier is the cost. Further, there are cases of lost goods or stocks in transition or damage during transit, data about these is readily available to analyze and find a solution for covering cost. Also, lost sales are better handled when there is adequate data available in real-time. There are cases when stock is available yet it is not able to meet demand due to lack of data about the whereabouts of the desired SKU units. Real time visibility optimizes and automates each level of inventory management for better coordination of data.

• Forecasting Demand: Real-time inventory visibility gives businesses an advantage of tracking each unit of a SKU. It provides the convenience of gaining insight on what is the market response, how is the demand picking up and what is the trend going to be in near future. This time graph prepares retailers to stock products at the right place and at the right time, to keep the customers satisfied and avoid any discrepancies when demand soars. Inventory automation leverages demand forecasting, which helps businesses to predict demand and number of units that would be required in future.

• Replenish Inventory: With movement of each unit of SKU being recorded and tracked, merchants have real-time insight into location from where maximum sales order is being generated and which is the warehouse that requires replenishment of stocks. There is no surplus stocking of goods, smart distribution and relocation of SKU units are done for increasing return on investment.

• SKU Performance: Sometimes, market response is quite lucid towards a SKU or demand for a particular SKU is localized or coming from a specific area with a particular taste and likings or maybe living condition. For each SKU, nature of acceptance is different and performance is usually determined by the attitude of the market. Real-time inventory visibility is an automated service, the moment there is any request, it is recorded till the delivery of the product and post that with respect to exchange or returns. Similarly, if there is no demand for a particular SKU, there is real-time analysis. All this data is corelated in real-time and a plan of action is devised as per the necessity which can be repackaging of stocks or using the raw materials for saving cost or more. Each step is wholesome and works towards improving efficiency and product performance in this customer driven market.

• Last-mile Delivery: Order fulfillment is only complete when order reaches the final destination without any cost burden on the customer and is on time. eCommerce has grown beyond expectations, it is working 24×7. With multichannel sales-point, order is pouring from all quarters of the world and sometimes for the same SKU. Best retailer is one who has control over orders, can monitor movements for optimization of routes for cost-effective delivery. Last-mile delivery is the shortest but the most complicated one. Last-mile requires mobilizing local delivery agents or 3PLs for completing the order successfully. Real-time visibility is quite efficient in connecting unwanted pauses in logistics and find the best solution.

• Shipping Costs: With availability of data through a single dashboard, tracing ships for transportation service is easy. Small ecommerce retailers can coordinate with 3PLs to bring down cost and ensure timely delivery. Real-time inventory visibility cuts down costs by combining same location orders or checking availability of stocks in the nearest warehouse rather than going back to the manufacturing unit.

Once all these levels of inventory management are well-coordinated with real-time inventory software, customer satisfaction is easy to achieve. Till the last mile delivery, customer is continuously on the loop and updates are sent via SMS or WhatsApp. It also has customer response page where feedback of the complete shopping experience is requested to be shared. This is also in real-time and visibility provided through this feedback is used for product enhancement or for basking in the success of good response for a SKU.

Advatix CloudSuite™ Beckoning the Power of Real-time Inventory Visibility

In the modern business ecosystem, the mantra is clear: adapt to real-time dynamics or risk falling behind. Understanding this, Advatix CloudSuite™ steps forward, offering businesses a meticulously designed inventory management solution that not only meets expectations but surpasses them.

Here’s how:

• End-to-end Tracking: With Advatix CloudSuite™, businesses can efficiently track and trace their inventory across the entirety of the supply chain. This ensures clarity, transparency, and timely updates, right down to the item level.

• Algorithm-based Alerts: Automated replenishment alerts, grounded in advanced algorithms, guarantee that businesses never falter on their customer promises. This means maintaining a commendable 100% inventory accuracy, ensuring that customer satisfaction remains at its zenith.

• Scan-based Technology: By harnessing the power of scan-based technology, Advatix CloudSuite™ promises precise inventory tracking. This enables businesses to rapidly transform inbound receivings into sellable inventory while optimizing picks based on batch and expiry. The result? Minimal dead stock and maximized efficiency.

• Customized Demand Planning: Recognizing the variability in demand patterns, Advatix CloudSuite™ provides the flexibility of customizing its demand planning algorithm. Whether it’s accounting for seasonal shifts or aligning with sales forecasts by channel, businesses are always prepared, never finding themselves out of stock.

• Seamless Integrations: Advatix CloudSuite™ doesn’t operate in isolation. Instead, it seamlessly integrates with Point of Sale (POS) systems to facilitate omnichannel sales. Additionally, its compatibility with financial management systems ensures that account reconciliation is both accurate and hassle-free.

In the quest for optimizing inventory management, there’s no room for compromise. Dive into Advatix Advatix CloudSuite™, and embrace an inventory solution that’s both robust and revolutionary, ensuring that efficiency and customer satisfaction always go hand in hand.

LET’S TALK

Tags Technology

Blog

Post author By advatix_admin
Post date October 23, 2023

Streamlining Reverse Logistics: Simplifying Returns and Exchanges with an OMS

Oct 23, 2023
5 Min Read

Returns can be tricky. If handled with care, it can widen profit margins

Reverse logistics should be an integral part of supply chain management. In a comprehensive automated SCM, it is in conjunction with order management system (OMS), and provides full proof dispatch and return policies. A planned and systematic line of work for reverse order is crucial for eCommerce, as it witnesses maximum returns and exchanges than a brick-and-mortar store. Online retailing has opened several options for shoppers with regard to delivery and returns & exchanges. For proper channelizing of returned goods, OMS provides vital information required for alignment of data with respect to return pick-up, logistics, transportation and route optimization.

Reasons for Streamlining Reverse Logistics

Huge purchasing often happens during festive and holiday seasons for gifting and other purposes. The rate at which online shopping escalates, at the same pace there’s requests for returns as well as exchanges for reasons ranging from not required, wrongly ordered, defective fitting and many. A retailer needs to pre-plan moves for maximizing this opportunity to improve customer experience for gaining return customers and not to scare them away. Also, the 5Rs of reverse logistics – return, refund, repairs, reselling, and replacement need to be addressed for improving business profit margins.

• Reason Behind Return: No matter how robust or complete online retailing becomes, there is always a scope for reasons for returns. It can be anything between difference in the look of the product from what it appeared online, or delay in the delivery decimated the need, or defective product or not as expected. If these reasons can be graphed and studied, flow of return and exchanges can be controlled.

• Better Customer Satisfaction for eCommerce: If a retailer can guarantee surety of effortless return or exchange policy, customers are not scared of online shopping. Their inhibitions and fears related with ordering wrong merchandise, money and time wastage are adequately taken care by sharing of requisite information. Customers feel confident, it builds their trust in the retailers, which is a positive sign for the business of a merchant.

• Improved Inventory Management: With a seamless integration of reverse logistics and inventory management, retailers get real-time information about the movement of product through a single window. Supply chain management becomes more holistic as returned order can be stocked at the right warehouse and recycling of the stock can be done without incurring any loss.

• Transportation: eCommerce has reaped profits for small scale businesses, with limited funds and resources. With an integrated reverse logistics and order management, they can track orders and consider outsourcing logistics and transportation to 3PLs for efficient and cost-effective handling of return process.

• Financial Advantage: Once there is system to track an order and its lifecycle, resources can be used for improving the quality and for R&D. This can bring down the possibility of returns.

How Reverse Logistics Process is Simplified with an OMS?

A market leader would initiate and integrate the reverse logistics process with Order Management System. Each SKU is generated with options for return, especially if it is for online vendor. Since the complete process is automated, it is easy to track and obtain real-time information about an order. In case of a query, customer service is well-equipped to inform the real status about pick-up, return or exchange. This visibility and transparency in communication serve as a pacifier for customers and a belief is established for future.

An automated OMS provides following things, and thus simplifies the most complicated and tricky return management process.

• Provides SKU which improvises tracking of an order.

• Provides policies for return and exchanges, for efficient and smooth reverse logistics.

• Improves customers control over placing an order, there is transparency, customer-friendly rules for return and exchanges if required and enough timeline within which return can be initiated if not required.

• Warehouse Management System ensures there is no overstocking of products on return, and it is allocated and transported at the right place.

• OMS helps in route optimization, coordination with inventory management, and warehouse management.

• Real-time analysis of the frequency of return of an item ordered from a location or a customer can help in improving coordination and cookies can show only products which are of interest to a customer.

When both reverse logistics and OMS work in close proximity, there is continuous visibility over product movement and demand, a pictorial representation of the life of a product can be achieved. The automation reduces manual involvement, so the herculean task which involved a lot of time, money and manpower, is no more complicated and delayed. Reports are available in real-time either for timely withdrawing of product from the market or for manufacturing more before running out-of-stock.

By incorporating right technology, supply chain management can remodel and help in scaling business in the shortest possible time. For every business, irrespective of size and niche, SCM is the backbone and real tool to connect with the end customer.

Advatix CloudSuite™: Rethinking Reverse Logistics for the Modern Retailer

Navigating the complexities of reverse logistics can be a daunting challenge for many businesses. The intricacies of managing returns, exchanges, and quality control across different channels often prove cumbersome. But what if there was a solution tailored to simplify this entire process?

Enter Advatix CloudSuite™, a beacon of innovation in the realm of Order Management Systems (OMS). With this cutting-edge platform, businesses can:

• Enhance Inventory Traceability: Manage returns and exchanges across various channels with an impeccable precision that ensures every item is accounted for, mitigating the risks of inventory discrepancies.

• Prioritize Customer Satisfaction: By offering a user-friendly interface for product rental and return processing, Advatix CloudSuite™ ensures that customer interactions are smooth and hassle-free. This not only results in immediate satisfaction but also fosters long-term loyalty, encouraging repeat purchases.

• Efficiently Handle Carrier and Customer Returns: Whether it’s a return initiated by a carrier or directly by a customer, Advatix CloudSuite™ streamlines the entire process, reducing operational bottlenecks and enhancing efficiency.

• Uphold Quality Standards: With an in-built quality control mechanism, every returned item undergoes rigorous scrutiny, ensuring that only products that meet the brand’s quality benchmarks make their way back into the inventory.

• Stay Updated in Real-time: With real-time status updates, businesses can keep their finger on the pulse, always staying informed about the status of every return or exchange.

In a world where customer expectations are continually evolving, it’s essential to stay ahead of the curve. By integrating Advatix CloudSuite™ into your operations, you’re not just adopting a tool but embracing a vision—where reverse logistics is simplified, customer satisfaction is paramount, and operational excellence is a given.

LET’S TALK

Tags Technology

Blog

Post author By advatix_admin
Post date October 19, 2023

Everything Businesses Need for Omnichannel Fulfillment

Oct 19, 2023
5 Min Read

Harvard Business Review (HBR) had released a study in 2017 on the shopping behavior of over 46,000 customers during the 14-month period from June 2015 to August 2016, and found 73% used multiple channels during their shopping journey. Back then, they termed the behavior ‘omnichannel customers’!

The study by HBR revealed several interesting facts, one was customers who use a greater number of channels seem to be more valuable. As with every additional channel, the percentage spent on shopping increases in comparison to those who use only one channel. Google research confirms 90% of multiple device owners prefer switching between their screens for completing a task.

Post pandemic, shoppers have openly embraced the fun of multiple channel shopping, giving a tough time to retailers who have not integrated business. The thumb rule to stay ahead of the competition and think future is to embed a system which can give real-time analysis and provide enough data to map the interest of the customers. This can only be achieved if businesses have been able to build a robust omnichannel fulfillment system. A cutting-edge supply chain is built with several channels, completely synced together for a seamless flow of information in real-time. This provides product visibility in the real market with respect to customer response. For omnichannel fulfillment, a series of APIs get connected for access of data through a single window, via plug-n-play methodology. The purpose of connecting is, multi-channel order generation can be coordinated and in the minimum time, order fulfillment is achieved.

Order Management System (OMS) in Entirety

OMS is not an isolated or an individual term, it is a system comprising several sub-sets for completion of an order on time and at minimum cost. It is the minutest detailing in supply chain management that leverages silo-free functioning of order management and achieves customer satisfaction through customer communication cell of businesses, plus with regular profit margin is guaranteed to expand and grow.

1. Warehouse Organization: For every product that a business rolls out, there are several units of SKUs, spread across stores, warehouses or at an online platform. Warehouse Management Systems (WMS) are an integral part of supply chain management. It would be fair to say, with real-time visibility each unit of SKU can be tracked and traced, and aids in order fulfillment. Organization of warehouse also increases the scope of proper disposal of over-stocked goods either through recycling or finding the area where it showed maximum sale.

2. Inventory Management Software: It is software that keeps a check on inventory turnover. In other words, it handles how many units of SKU are being sold or are in stock. Depending on the volume of turnovers, units are manufactured and are sent to warehouses or brick-and-mortar stores for stocking. The software can support all forms of businesses to automate their process, help in efficient operating, better customer service and in increasing profits.

3. Packaging: For eCommerce, the trick is that the packaging should be unified for identification and should enhance customer experience. It is a way of customer communication, with standard packaging, customers are able to relate and do not feel there is a difference between the varied point-of-sale. To them, the experience of shopping from an online store or from traditional brick-and-mortar should be similar. With consistency in visual image of the product, or messaging strategy or branding or packaging, omnichannel packaging strategy ensures better customer experience and scales up brand loyalty.

4. Shipping/Return: Omnichannel fulfillment strategy is inclusive of shipping and returns policies. It synchronizes distribution, logistics and returns across sales channels. So, goods purchased online can either be picked from the point of delivery or can be exchanged at a physical store. There should not be any compulsion to return to the point of purchase. This freedom liberates customers, and they enjoy their shopping experience. This integration is important for eCommerce success, and it can give existential competition to others.

5. Ship from Store: There is a rhythm in the omnichannel fulfillment. Point of sale could be any platform, as social media, online retailers’ platform, online stores, email links, SMS or traditional brick and mortar; cost-effective and timely fulfillment of order should be the clincher. Sometimes, instead of picking orders from the warehouse, it is shipped from the store nearest to the delivery point. Inventory management tracks down the nearest location of SKU in demand and fulfills the order in the shortest time period.

6. Last-Mile Delivery: Omnichannel fulfillment strategy ensures there are no hiccups in the last-mile delivery point. It is always the shortest distance but the most complex. There is no defined system in logistics management of goods from the warehouse to stores. So, it can turn out to be very expensive, if a strategy is not adhered to and if there is a loophole in logistics. With an integrated system, a lot of unknown issues could be handled, and it is easy to locate the closest warehouse to the final destination.

7. Customer Communication: The world of omnichannel fulfillment works on uninterrupted customer communication. For the success of eCommerce, it is necessary to establish continuous connect with the customers and they are updated about the status of their order with SMS or WhatsApp messages or via emails. This builds trust and guarantees repeat customers.

Advatix CloudSuite™ Builds Interactive Dashboards for Omnichannel Fulfillment

Advatix CloudSuite™ unlocks the advantage of easy-to-use product mapping feature and syncs in-store products with online marketplaces. Explore the power of customized omnichannel fulfillment strategy for an integrated support of local, regional and national carriers that leverage Smart Lockers for best-in-class BOPIS (Buy Online, Pick-up In-store) and for providing many such liberating experience to your customers.

Connect today for profitable tomorrow! Our experts are always ready to guide and help.

LET’S TALK

Tags Technology

Blog

Post author By advatix_admin
Post date September 4, 2023

Unlocking Seamless Inventory Management: Advatix CloudsuiteTM's WMS - Your Partner in Keeping Customer Promises

Unlocking Seamless Inventory Management: Advatix CloudSuite™ WMS – Your Partner in Keeping Customer Promises

Sep 4, 2023
5 Min Read

‘Speculation about the consequences of AI—for jobs productivity and quality of life—is at fever pitch. The tech is awe-inspiring. And yet AI’s economic impact will be muted unless millions of firms beyond Silicon Valley adopt it. That would mean far more than using the odd chatbot. Instead, it would involve the full-scale reorganisation of businesses and their in-house data’. (Source: Economist)

The mantra for sustainability in this volatile market is, working smart and not hard! Artificial Intelligence (AI) gives that advantage. If used intelligently by conglomerates and industries, cloud-based APIs can give a breakthrough solution by integrating data for a defined and easy way to manage supply chain management. Everything is available through a single window for helping in quick and informed business decisions. Nancy Stokey of the University of Chicago, argues, ‘The diffusion of technological improvements is arguably as critical as innovation for long-run growth.’ (Source: Economist)

With the state-of-the-art ERP solutions, either customized as per an enterprise’s requirement or a wholesome package, that can provide seamless integration, businesses can adopt smart working system. It diffuses labor intensive hard work of minutely scrutinising the profile of a product starting from manufacturing to reaching the end user to response thereafter. Inventory management automation brings an ease in product profiling and SKU management becomes much more profit oriented than before.

How to Optimize Inventory Management with WMS?

Warehouse Management System is a software that chronicles the life of each product and its production. This marks the basis of a success of a business, as it not only gives the black and white picture but even highlights the grey scales. This eventually provides enough information for warehouse management for an SKU and escalates return on investment (RoI). Apparently, supply chain leaders have a comprehensive and smart WMS package to address labor gaps, providing strategic data for innovation & research and last but not the least enhancing quality and customer satisfaction.

Inventory management strategies with an ERP system

In the business parlance WMS and ERP are interchangeable and a part of supply chain management. Both, help businesses think and plan better for improving their profit module. Some supply chain solution providers offer WMS as a more inclusive and wholesome package and advice ERP solutions for small or medium size companies with limited operations. This thin line of demarcation is specific to solution providers. WMS as inventory management system works on key strategies that can overhaul the complete marketing and retailing strategy of an enterprise. They provide some crucial information, which help in studying the performance of inventories, thereafter next plan of action can be decided.

• Real-time Inventory Insights: Let us understand it in the following way, an offline shop owner might not be aware of stocks on a real-time basis, if everything is managed manually. With AI interface, there is a continuous update of digital data on the fly. The RFID bar code keeps a record of each SKU, which can help the management to restock the items on high demand or remove those not in demand.

• Inventory Replenishment: Another significant advantage of inventory management software is analysing the demand for specific orders. The need to replenish either by producing more or by procuring from other sources as per the demand is more planned and better organized. Chances of running out of stock or overstocking goes down considerably. When transaction is intelligently managed, cost comes down drastically.

• Stock Ledger for Reverse Orders: Companies and even shop owners manually take the pain of maintaining stock ledger where entry and exit is recorded for future reference. The automated system cuts down manual entry as there is real time entry in the ledger and it can be accessed from a single window. An accurate data helps in decision making and determining how to dispose off reverse orders or when to procure new stocks. All this happens in real time, which saves both time and cost.

• Planning and Forecasting: With SKU management on check, planning and forecasting in retailing can be achieved, especially during seasonal change. The demand graph in retailing moves with change in month or season or festivals. When there is a real-time visibility, graphing the order is possible region and month wise. This impacts the whole dynamics of business and reflects positively on ROI.

• Planning of Logistics: Compartmentalizing logistics and warehouse management into two different branches is not a smart move. Inventory management system assists in real-time insights about the movement of each item and are specific in nature with respect to size, color, type, ingredients, composition etc.; this information is helpful in optimizing logistics planning. For instance, reverse orders can be delivered at the nearest warehouse or last mile can be better planned.

To be a market leader, running away from Artificial Intelligence (AI) is not an option, rather embracing it in a smart and knowledgeable way would pave the road to success. Businesses need to accept AI is a revolutionary technology and be ready to bring it on with an élan.

Advatix CloudSuite™ Revolutionizing Businesses

In today’s competitive market, inventory management is more than just tracking products—it’s about fulfilling promises to customers without hitches. Advatix CloudSuite™’s Advanced WMS is designed with this precise goal in mind.

Through item-level tracking across the supply chain, businesses gain clarity, ensuring timely replenishments and fulfilling customer orders accurately. Our scan-based technology means every item is accounted for, from incoming shipments to final sales. This precision is bolstered with smart features: swift conversions of inbound receivings to sellable stock and strategic picking to reduce unsold inventory. And, with adaptive demand planning that factors in seasonality and sales projections, stock-outs become a rare exception. When paired with your POS and financial systems, the WMS offers a comprehensive, unified approach to inventory and sales management.

Simply put, the advanced WMS by Advatix CloudSuite™ is your key to keeping promises and building trust with your customers.

LET’S TALK

Tags Technology

All Blog

Post author By advatix_admin
Post date August 22, 2023

The Future of Supply Chain: How Advancements in Technology are Transforming Logistics

Aug 22, 2023
5 Min Read

Supply Chain has never been industry specific; our whole ecosystem is influenced by it!

A very innocent and simple example of supply chain management is mother feeding milk to her child. It involves detailed planning, beginning from procurement of milk (inventory), improvising as per the taste of the child (customization), deciding the mode of feeding (transportation) and finally reaching the child either in a feeding bottle or in a child friendly glass or bottle (last mile route optimization). The goal is child (customer) should be happy with the minimum cost involved.

Supply Chain Management essentially is a fleet of work necessary for processing an order from the moment it has been generated till the time it reaches the final destination. The work that comes under its gamut are inventory management, procurement of raw material, warehouse management, coordinating with the logistics department, fleet management and finally ensuring it reaches the final destination on time. Earlier, all this was manually accomplished and a logbook was managed by individual departments. It used to be isolated work involving repetition of entries, missing data, lacked proper coordination with the logistics department and many times failure in timely delivery of the goods. This majorly affected small businesses with less manpower to maintain data.

Technological Advancement in Supply Chain System

Supply Chain Management is a system comprising several smaller operations as receiving orders, locating stocks, if required manufacturing, reaching out to customers, logistics and delivery. To understand it in a better way, let us see how automation of departments is transforming logistics and altering profile with better RoI. Today, supply chain leaders are not intimated by multichannel sales order, they are ready to take up an order and deliver on time for better customer relation. Let’s see how…

• Inventory Management: With eCommerce on a roll, orders can generate from any quarter. An automated system instantly shares information on how much time will be needed to deliver the consignment and checks on its availability.

• Warehouse Management: With RFID (Radio Frequency Identification) locating nearest stock of SKUs for quick delivery is achievable.

• Tracking of Consignment: With Shipment Tracking Systems, both retailer and the customer are informed about the movement and the exact location. This regular sharing of information, keeps customers at peace and rests their fears, concerning timely delivery of goods.

• Route Optimization: Since there is a continuous exchange of information, Shipment Tracking System can conveniently identify diversion or delays ahead. This helps in advance planning, identifying alternative routes, coordinating with drivers, finding new routes and avoiding delays in delivery of consignment.

• Cargo and Fleet Management: Information is power and can save both time and money. With availability of data related with cargo movement, it is convenient to manage fleet.

• Saves Money: Unnecessary expenditure on logistics and transportation saves a lot of money.

Advantages in Logistics Management

In supply chain, logistics was always the weakest link as there was no way to track, monitor reasons for delay, hidden costs, about additional stops and driver behavior. An automated system brings data on a single dashboard, and it is updated instantly. There is no waiting as in case of manual entry. By embedding technology into supply chain management, a business can experience improved return on investment and can have control over the most challenging aspect – tracking transportation. Now it is not a challenge to make a judicious decision related with choice of transportation for last mile connectivity.

All this helps in building customer confidence as they are able to track their consignment with continuous updates through SMS. They know exactly how much time it is going to take. Supply Chain automation has opened avenues for eCommerce and has given a new direction to economy.

LET’S TALK

Tags Technology

Blog

Post author By advatix_admin
Post date August 3, 2023

Unlocking Operational Efficiency: Benefits of Integration Between WMS and TMS

Aug 3, 2023
8 Min Read

‘Nothing works in isolation; for best results, collaboration and integration are important!’

Globally, content of eCommerce conferences has shifted to API integration and interoperability, especially since offline and online mode of operations are behaving as symbiotic twins. Post pandemic, retailing and merchandising business has witnessed a tremendous change propelled by customer behavior. The scene is a retailer’s business mushrooms if their supply chain solutions have intelligent demand management, supports multi-channel sales and order fulfillment without adding extra cost to last mile delivery options and can let customers enjoy and explore both online retailing as well as brick & mortar shopping experience.

Success of a business is never dependant on the work of a singular unit, it needs a robust management system wherein there is a seamless coordination between various departments for instant mapping of order for SKUs generated via multiple sales channels. Recent studies have shown, the congruency with which different operations of business is being integrated, it is opening scope for research, increase in product line and better management of profile.

In this article, let’s explore how and why merely by integrating WMS with TMS, can unlock operational efficiency and solidify supply chain management.

What is Warehouse Management System (WMS)?

Warehouse Management System essentially provides an operation system via which tracking of inventories is simplified. It reduces labor involvement, brings down cost, avoids over stocking of products, provides information for order fulfillment generated from multiple sales channels, helps in locating closest warehouse from the final destination and many such small but significant units of backend work required in the successful completion of a sales order. The automated WMS gives real-time visibility and aids swift tracking of inventories the moment a sales order comes.

What is Transport Management System (TMS)?

TMS software is a part of logistics in the supply chain management, it is an API, used for streamlining and tracing the movement of consignment till it reaches the destination. The automated service updates data and provides real-time visibility. This helps the backend support system in planning about freight movement, even at the last minute. Addition of stops and route optimization could be achieved in micro-mini seconds, which can save money and avoid delays.

Benefits of Integration Between WMS Systems and TMS Systems

Both WMS and TMS systems are part of bigger supply chain solutions. Together they smooth-out the complete process of order fulfillment. From the management of reverse order to last mile connectivity to tracking of inventories for faster delivery of products. A well-coordinated system avoids possibility of errors and strengthens customer loyalty. To complete profile of this integration, let us take an example.

Suppose there is a retailer A, who gets alerts on multiple orders generated from varied sales points. With warehouse management software, there is an immediate tracking of availability of desired SKUs and the nearest location. A communication is established between the warehouse and the vendor from where the sale is being generated. The customer is instantly informed about the availability. Sometimes, while the customer is browsing or considering various options, the product gets sold, within a second this information is also conveyed to the customer. Source of sales order might be different but delivery location could be very near to one another, if not all then maybe of two or three. This is where TMS software comes in aid, depending upon the choice of delivery—store pick-up or home delivery or delivery to third party, automated routing of each order is done. This cuts down cost, time and builds customer loyalty.

1. Visibility: The two APIs ensure there is real-time visibility and movement of the consignment from warehouse to destination is tracked and both retailer and the customer are informed.

2. Communication: Since TMS & WMS of supply chain systems are connected, the moment goods are out from the warehouse for the nearest location, a tracking ID is created and shared with the customer. With continuous updates, customer is aware about the time and date when the order will reach its destination.

3. Reverse Order: With regular tracking of orders, reverse order can be taken to the next location from where would have been generated or where there is a possibility, this cuts down transportation cost and warehouse is well-stocked for any upcoming orders.

4. Saves From Duplication of Data: For order fulfillment, data is created both at WMS and TMS centres. Integrations between the two, can save from data duplication and save labor cost.

5. Improves Operation: The two work together in improving operation, increases efficiency of supply chain and there is more accuracy.

By leveraging benefits of WMS and TMS, it can be ensured retailers can experience better warehouse inventory management systems and 3PLs for their growth. A seamless integration brings success and keeps a merchant ahead of the competition. For being a market leader, with the uniqueness of product, it is the supply chain management which plays a differentiator.

Unleashing Business Potential with Advatix CloudSuite™

Advatix CloudSuite™ offers businesses a comprehensive suite of leading-edge, cloud-based tools to modernize and optimize their supply chain operations. From precision in anticipating customer needs with the Advanced Forecasting tool to strategic procurement, it ensures efficient sourcing and cost-effective operations. The suite’s Real-Time Inventory Management system helps maintain optimal inventory levels, preventing stockouts and overstock situations.

Orders across multiple channels are seamlessly managed with the Order Management System (OMS), improving customer satisfaction. With its Warehouse Management System (WMS), businesses gain control over all warehouse operations, ensuring swift and accurate order fulfillment. The included Transportation Management System (TMS) helps streamline shipping operations for timely and cost-effective deliveries. Post-purchase customer experiences are also enhanced with the Returns Management System (RMS), fostering customer loyalty and repeat business.

Customizable, scalable, and modular, the Advatix CloudSuite™ meets unique business needs and grows with them. The robust Analytics Suite delivers actionable insights, facilitating data-driven decisions to propel business growth.

With Advatix CloudSuite™, businesses experience increased efficiency, reduced costs, and accelerated growth.

LET’S TALK

Tags Technology

Optimizing Order Processing for High-Volume eCommerce Businesses

What is Order Processing?

Elevate Your Business with Advatix Cloudsuite™

With Advatix Cloudsuite™ offers focused, technology-driven solutions that supercharge specific areas of your fulfillment and logistics.

Get in touch

Connect with our team of experts to learn more about how Advatix Global HR services and products can help you.

Cloud-Based Collaboration Tools for Seamless Supply Chain Management

Cloud-based Supply Chain System

Benefits of Using Cloud-based Collaboration Tools in Supply Chain Management

Challenges of Cloud-based Collaboration

Advatix Cloudsuite™: Piloting Seamless Supply Chain Management

Enhancing Customer Experience: How an OMS can Streamline Order Tracking & Communication

What is OMS System?

OMS Specifics Helpful in Streamlining Order Tracking and Communication

How OMS System Works?

With Advatix Cloudsuite™, you can optimize inventory, slash logistics costs, and accelerate delivery; all while keeping customer experience at the forefront.

Peak Season Preparedness: How Accurate Forecasting Can Save You from Losing Customers and Revenue

What is Peak Season in Retail?

How Forecasting Helps in Peak Season Preparedness?

Empower Your Business with Advatix CloudSuite™ Forecasting Tools

Discover how Advatix CloudSuite™’s predictive tools can elevate your business and ensure you’re well-prepared for the festive rush. Get in touch now to secure your business’s future and capture opportunities before they pass you by.

The Power of Real-time Inventory Visibility: Improving Efficiency & Customer Satisfaction

Supply Chain Management

Advatix CloudSuite™ Beckoning the Power of Real-time Inventory Visibility

In the quest for optimizing inventory management, there’s no room for compromise. Dive into Advatix Advatix CloudSuite™, and embrace an inventory solution that’s both robust and revolutionary, ensuring that efficiency and customer satisfaction always go hand in hand.

Streamlining Reverse Logistics: Simplifying Returns and Exchanges with an OMS

Reasons for Streamlining Reverse Logistics

How Reverse Logistics Process is Simplified with an OMS?

Advatix CloudSuite™: Rethinking Reverse Logistics for the Modern Retailer

Everything Businesses Need for Omnichannel Fulfillment

Order Management System (OMS) in Entirety

Advatix CloudSuite™ Builds Interactive Dashboards for Omnichannel Fulfillment

Connect today for profitable tomorrow! Our experts are always ready to guide and help.

Unlocking Seamless Inventory Management: Advatix CloudSuite™ WMS – Your Partner in Keeping Customer Promises

How to Optimize Inventory Management with WMS?

Inventory management strategies with an ERP system

Advatix CloudSuite™ Revolutionizing Businesses

Simply put, the advanced WMS by Advatix CloudSuite™ is your key to keeping promises and building trust with your customers.

The Future of Supply Chain: How Advancements in Technology are Transforming Logistics

Technological Advancement in Supply Chain System

Advantages in Logistics Management

Unlocking Operational Efficiency: Benefits of Integration Between WMS and TMS

What is Warehouse Management System (WMS)?

What is Transport Management System (TMS)?

Benefits of Integration Between WMS Systems and TMS Systems

Unleashing Business Potential with Advatix CloudSuite™

With Advatix CloudSuite™, businesses experience increased efficiency, reduced costs, and accelerated growth.